INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We make every effort to provide our customers with products that look the same as the images displayed on our website pages.

What if i buy an item that becomes out of stock?

Don't worry about a thing. If a product becomes "SOLD OUT" after you made a purchase we will let you know asap. You can let us know if you would like to wait a little longer for replacements from our manufacturers or ask for a Refund or Credit. 

How can I return an item?

If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. Please write to us for more instructions.

Will you restock items indicated as “out of stock?”

If a popular item is out of stock, we try hard to restock within 2 weeks. For slower selling items, we try to restock within 1-2 months.

Does Vestpak provide a shipping tracking number?

Yes we do. We use the major shipping carriers in the US and internationally. We may ship using USPS, UPS, FEDEX, AMAZON, DHL or other. We will provide a tracking # for your convenience.

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